Frequently asked questions (FAQ) on UI benefits (2023)

Many of your questions can be answered by referring to the Handbook for Unemployed Workers.


Q. What are unemployment-insurance benefits?
A. Unemployment benefits partially replace your regular earnings and help you meet expenses while you look for another job. They are not based on financial need. While receiving benefits, it’s your responsibility to get back to work as quickly as you can.

Q. How do I apply for benefits?
A. Apply for benefits onlineat any time or call the claims center.

You can also apply for benefits by phone.

The claims center phone line is 800-318-6022. For current claims center contact information and hours go to:

(People with hearing or speaking impairments can call Washington Relay Service 711.)

Applying online is much faster. If you call, be prepared for long wait times.

Applyingfor unemployment benefits later in the week will not delay benefit payments

Q. How long can I get benefits?
A. Your claim is good for a “benefit year,” which is 52 weeks, beginning with the week you file your application. You cannot file a new claim in Washington until your benefit year is over, even though you may have received all of your benefits. Most claims receive between 13 to 26 weeks of benefits.

Q. How much will my weekly payment be?
A. Several things are taken into account to determine your weekly check amount. See how much will I receive pagefor more information.

Q. May I have my benefits deposited directly into my bank account?
A. Yes. If you apply online for a new claim, you will be offered the option of direct deposit. If you are already claiming benefits, or if you re-open a previous claim, you may sign up online.

(Video) EDD representative answers most commonly asked questions about unemployment benefits | ABC7

Q. How do I stop claiming unemployment insurance benefits? Do I need to let you know I returned to work?
A. You don’t have to tell us you’ve returned to work. The way to stop your claim is simple: just stop filing your weekly claims.

You may stop claiming at any time during your benefit year and resume claiming the balance of your benefits until your benefit year ends if you meet all eligibility requirements.

However, if you stop claiming, even for one week, your claim becomes inactive and you must restart your claimduring the first week you are eligible and want to begin claiming again.

If your WorkSource officerequests information about you returning to work, please respond to them.

Q. Can I still claim weekly benefits if I am moving out of Washington state?
A. Yes. If you are currently filing weekly claims in Washington, file a change of address after you move. You can do this:

  • Online; or
  • By calling800-318-6022.For current claims center contact information and hours go to:

Continue to file your weekly claims as you do now. Although you are living in a different state, Washington state will continue to pay you benefits.

You must register for work in your local area. Go online to find your local employment center.

Q. How do I file a claim if I have moved or am going to move out of Washington state?
A. If you worked in Washington state, you may choose to apply onlineor by calling the claims center. You can do this either before or after you move.

If you worked in Washington and another state(s) in the past two years, you might get more money if you apply for benefits by combining wages you earned in Washington with wages from another state(s).

You must have wages in Washington in order to file a combined wage claim against Washington.

If you collect unemployment benefits from Washington, you must register for work in the new state. Go online to find the nearest local employment officeor check the government pages of your local telephone directory.

After you move, file a change of address.

If you have specific questions, call the claims center.

Q. How do I file a claim if I did not work in Washington state?
A. You cannot file a Washington state unemployment claim if you did not work in Washington during the base year. The only exceptions to this rule are if you were in the military or worked for the federal government.

To file an unemployment claim, you must file your claim with one of the state(s) where you worked in the last two years. Contact each statewhere you worked to find out your claim options for those states.

(Video) FAQ: Answering your questions on unemployment benefits

Q. Where can I get a Handbook for Unemployed Workers (e.g., unemployment benefits manual)?

A. To save money, we no longer mail the handbook to everyone who applies for benefits. You may read or download the handbookfrom our website. If you need a printed copy, you may pick one up at your local WorkSource officeor contact the unemployment claims center and speak to a claims agent at 800-318-6022. For current claims center contact information and hours go to:

Continue to file your weekly claims as you do now. Although you are living in a different state, Washington state will continue to pay you benefits. You must register for work in your local area. Go online to find your local employment center.

Q. What is a customer identification number?
A. To help reduce identity theft, we removed your Social Security number (SSN) from most of the unemployment documents we send you. We replaced your SSN with a customer identification number (ID). You must still use your SSN when calling the claims center, registering for eServices or when using our automated claims line.

Q. How do I file an appeal on my unemployment benefits?
A. Your appeal must be in writing and postmarked or faxed to the address or fax number listed on the written decision within 30 days after the date we mailed it to you. Learn more about unemployment benefit appeals.

Eligibility requirements

Q. Do I have to accept any job that is offered?
A. No, you do not have to look for or accept work that is not suitable. Work is not suitable if:

  • The work is not in line with your training and experience. (After a period of time, any job you are qualified to do may become suitable work.)
  • You must join or resign from a labor union.
  • The hours or working conditions are not as favorable as most other jobs in your occupation in your area.
  • The work is farther than the usual commuting distance for people in your occupation in your area.
  • The wages offered are lower than the wages common for that occupation in your area.
  • The work is unreasonably dangerous.
  • You cannot physically do the work.
  • The work would offend your religious beliefs or moral conscience.

Q. I did not work last week. Can I backdate my claim?
A. You may backdate your claim by one week when you apply for benefits online. If you request to backdate your claim by more than one week, we will ask you to provide additional information.

Q. Can I volunteer while I am job searching and collecting unemployment benefits?
A. Yes, volunteering will not affect your unemployment benefits as long as you meet the regular work-search and availability requirements. You can make a positive difference in your life and in your community by volunteering your time and skills to help others. Volunteer work builds experience for your resume and expands your list of community employment contracts. It may even be seen as a positive reflection on your personal values.

The skill sets you use and learn in volunteer work could turn into a job offer or a career change in the future. Volunteering will not affectyour unemployment benefits as long as you meet the regular work-search and availability requirements. For more information about volunteering, go to or


Q. What do I do if I didn’t report my earnings or if I incorrectly reported them?
A. Call the claims centerfor assistance as soon as possible.

Q. Can I collect unemployment benefits if I work part-time?
Yes. If you work part-time, we reduce your benefits using theearnings deduction chart(gross earnings minus $5 times 75 percent).

You must still meet the job-search requirements while working part-time.

If you did not work more than 17 hours in any week in your base period, you may need to look for only part-time work.

(Video) Unemployment Benefit Certification Question Information

Working part-time usually extends the number of weeks you can draw benefits. Additional earnings also may help you qualify for a new claim when your benefit year ends.

Q. When do I report my holiday or vacation pay?
A. Report the holiday pay when you claim the week in which the holiday occurred. Do not wait until you are paid for the holiday to report it.

If your vacation pay was accrued and there are no specific dates attached to it, you do not need to report it. However, if your vacation pay was for specific days, it is deductible and you need to report it. Be sure to report it for the week(s) in which the vacation days occurred.

If you are in doubt or have any questions, call the claims centerfor help.

Q. How does severance pay, pay in lieu of notice or continuation pay affect my benefits?
A. Severance payments do not usually affect your unemployment benefits. However, pay in lieu of notice or continuation pay with full benefits that are guaranteed can affect your benefits. Report any separation-related payment you receive or are entitled to receive to theclaims center.

Payments are considered severance pay when:

  • The payments are not assigned to any period after your date of separation from your employer.
  • You are not on call or in any way required to be available to your employer in order to receive these benefits.
  • Your fringe benefits do not continue to accrue (vacation, retirement, sick, etc.).
  • You accept a new job and it does not affect your severance pay.

Internet application

Q. Why isn’t the reason for my job separation on the drop-down list in the Internet application?
A. You have a limited number of options to tell us why you are no longer employed. Choose the one that best describes your situation.When you select a reason, you may be asked to provide more detail. If you cannot locate a description that best describes your situation, you might want to call the claims centerto apply for unemployment benefits.


I told my employer “I quit.”Quit
My employer has no work available, my job was eliminated or the business closed.Laid off due to lack of work
I’m unemployed due to a lockout or strike (not an argument between me and my employer).Strike or lockout
I (or my employer) requested a leave of absence. I’m guaranteed work at the end of my leave of absence.Leave of Absence
My hours were reduced to less than my customary full-time hours with my regular employer. I will have wages to report each week.Currently working part time


Q. Are my unemployment benefits taxable?

A. Yes. Federal Internal Revenue Service (IRS) income-tax law does not require us to withhold taxes from your weekly unemployment benefits. However, you may choose to have 10 percent of your weekly benefits deducted for income-tax purposes. You may avoid a large tax bill if you choose to have income taxes withheld from your benefits.

We cannot refund any money we withhold for income-tax purposes. If we overpay you and the payment includes an IRS deduction, you will have to repay the benefits you received, along with the amount we withheld and sent to the IRS.

You can stop and restart the deduction for taxes from your weekly benefits at any time from your eServices account or by calling the claims center. However, only the IRS can refund your withholdings for income tax and only if you qualify for a refund on your annual federal income tax return.

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Q. What is on my 1099-G form – Statement for Recipients of Unemployment Compensation Payments?
A. The amount shown on the 1099-G form includes all benefits paid to you during the previous tax year. The total also includes benefits you may have paid back because of an overpayment. If you repaid benefits, you do not include the amount repaid in the total you report to the IRS on your tax return. However, you need to make this adjustment when you file your tax return.

In January, we mailed a copy to each person who was paid unemployment benefits during the previous calendar year.

Access the information online.

Call for automated information over the phone.

Additional information about the 1099-Gis also available.

Layoffs, lockouts and labor disputes

Q. I’m being “furloughed” one day a month without pay over the next year. Am I eligible for unemployment benefits for the days I’m off?
A. Unemployment benefits are determined on a weekly basis. As a general rule, people who normally work full-time whose hours of work are reduced by one work day in a week will not be eligible for benefits – they still earn too much in that week to be eligible.

Estimateyour weekly unemployment benefit amount, then use the earnings deduction chartto see if the one-day reduction in your gross pay makes you eligible for any benefits.

We decide eligibility on a case-by-case basis. Anyone has a right to file an applicationfor benefits and claim weekly benefits. When we have all the facts we determine eligibility.

Q. I am a state park employee. I’ve been moved from full-time employment to summer work only. Am I eligible for unemployment benefits?
A. You may be eligible for unemployment benefits while you are off. You must meet all eligibility requirements, including looking for new work while you are off.

“Seasonal workers are not eligible for standby.

Q. Am I eligible for unemployment benefits if I’m locked out due to a strike or labor dispute?
A. It depends on the circumstances. For more information on labor disputes, see our Strike and labor disputessection.

Q. What can I do if my employer is planning a layoff?
A. Your employer may qualify for the Shared Work Program.


Q. If I still have questions, what should I do?
A. Please use the secure online formor call us at800-318-6022.For current claims center contact information and hours go to:

(Video) Common Questions About Applying for Connecticut Unemployment Benefits


How long does it take for UI to make a decision? ›

The decision is usually issued within two weeks but may be delayed because of the complexity of the case, the need for additional research, etc.

What reasons can you quit a job and still get unemployment in NY? ›

Quit your job without good cause, such as a compelling personal reason. Are out of work because of a work stoppage (except for lockouts) in the last 14 days that violated an existing collective bargaining agreement where you worked. (You need not actually take part in the strike, only be out of work because of it.)

How do I get maximum benefit from FL UI? ›

The maximum benefit anyone can earn is $275 per week. Florida's maximum time for collecting unemployment benefits is capped at 12 weeks. You must have earned a minimum of $3,400 in the base period of your Florida unemployment claim and your highest quarter wages cannot be more than 1.5x of the entire base period wages.

How many months do you need to work to qualify for unemployment in NY? ›

1. They must have worked and been paid wages for work in at least two calendar quarters in the base period. The total wages paid to them in the base period must be one and one-half times the high quarter wages. We use no more than $11,088 of their high quarter earnings to determine if they qualify.

How do I know if my unemployment claim was approved? ›

You can check your claim status online at Unemployment Benefits Services or call Tele-Serv at 800-558-8321. We use information from you and your last employer to determine if you qualify.

How long can you receive unemployment? ›

Workers in most states are eligible for up to 26 weeks of benefits from the regular state-funded unemployment compensation program, although ten states provide fewer weeks, and two provide more.

How do you prove just cause for quitting? ›

You are justified voluntarily leaving your job in the following situations if, considering all the circumstances, quitting your job was the only reasonable alternative in your case: sexual or other harassment. needing to move with a spouse or dependent child to another place of residence. discrimination.

Can I collect unemployment if I quit? ›

While in most cases you cannot voluntarily quit a job and collect unemployment insurance benefits, where you can show “unsafe, unhealthful, or dangerous” working conditions, that were so intolerable that you had “no choice but to leave the employment,” you could be eligible to collect unemployment insurance benefits.

What can I claim if I resign from my job? ›

Generally, upon resignation or dismissal, an employee is entitled to be paid the notice pay where applicable, salary up to last day worked, plus any outstanding leave pay.

What disqualifies you from unemployment in Florida? ›

You are receiving unemployment benefits from another state. You made a false or fraudulent misrepresentation to obtain benefits. You are receiving income, such as retirement pay, or severance pay. You are not monetarily eligible (i.e., you do not have enough wages in the base period).

Can I get more than 12 weeks of unemployment in Florida? ›

The maximum duration of benefits is 12 weeks if this statewide average unemployment rate is at or below 5 percent. An additional week is added to the maximum duration of benefit weeks for each of 0.5 percentage point increment in the statewide average unemployment rate above 5 percent.

What is the maximum time you can collect unemployment in Florida? ›

Amount and Duration of Unemployment Benefits in Florida

You can receive benefits for anywhere between 12 to 23 weeks, depending on Florida's current unemployment rate.

What happens after 26 weeks of unemployment in NY? ›

Originally, PEUC provided 13 additional weeks of benefits after an individual used all 26 weeks of state unemployment insurance benefits. The original PEUC program expired on December 27, 2020. The program has now been extended through March 14, 2021 and increased to provide a total of 24 weeks of additional benefits.

Can you collect unemployment if you worked less than 90 days in NY? ›

You must have worked for at least two calendar quarters.

In other words, you cannot claim unemployment benefits unless you have worked for at least six months.

How long can I stay on unemployment in NY? ›

You can get up to 26 weeks of benefits while you are unemployed. A typical range of weekly UI benefits, depending on past wages, is about $100-$500 per week. Income from unemployment benefits is taxable on your federal and state tax returns.

How long does it take to get unemployment back pay? ›

It takes at least three weeks to process a claim and issue payment to most eligible workers. With the large amount of claims we are processing, there may be delays.

How many hours can you work and still get unemployment? ›

For JSA, if you're working 16 hours or more, you'll be classed as a full-time worker and your payments will be stopped. If you work less than 16 hours, your payments will be reduced based on a sliding scale. You must declare your change in circumstances as soon as you're earning £5 or more per week.

What time does unemployment direct deposit hit your account? ›

Once you establish direct deposit, you should see your benefits deposited to your checking account within three business days after you claim your weekly benefits.

Is it better to resign or be terminated? ›

So frankly, it's best to quit a job before your employer can fire you. And other career and professional experts agree. SHRM reports that when employees are given these two options (to resign or be terminated), it's often a result of a poor fit with the organization or marginal performance.

Can I quit my job due to stress? ›

If your job is causing you so much stress that it's starting to affect your health, then it may be time to consider quitting or perhaps even asking for fewer responsibilities. You may need to take a simple break from work if stress is impacting you from outside your job.

Can I get EI if I quit due to stress? ›

Ordinarily, when you voluntarily resign from your employment, you are not entitled to receive EI benefits. However, if you can demonstrate that there was some sort of justifiable reason, or cause, for quitting your job, you may be entitled to EI.

Do I legally have to give a reason for quitting? ›

No, you do not need to give your boss a reason for resignation. You can keep it simple and share that you are leaving for family or personal reasons, for example. Your employer does not have legal right to your personal details and information if you prefer not to share the reason you are leaving the company.

How long do benefits last after you quit a job? ›

You may be able to keep your job-based health plan through COBRA continuation coverage. COBRA coverage lets you pay to stay on your job-based health insurance for a limited time after your job ends (usually 18 months). You usually pay the full premium yourself, plus a small administrative fee.

What should you not do when you resign? ›

Never, Ever Do These When Quitting A Job
  • Don't Burn Bridges. No matter how sure you are that you're never going back to where you are working now, don't do anything you'll regret. ...
  • Don't Lose Focus: ...
  • Don't Miss Seeing That It's Time To Move On: ...
  • Don't Quit Without Giving Notice. ...
  • Don't Forget That You're a Professional.

How much do you get paid when you resign? ›

Generally, upon resignation or dismissal, these are the payments you can expect should you resign: an employee is entitled to be paid the notice pay where applicable, salary up to last day worked, plus any outstanding leave pay.

Can you be fired for medical reasons in Florida? ›

Unfortunately, in Florida, your employer may have the right to fire you for calling in sick. No law forces employers to give employees paid or unpaid sick leave. Your employer may grant or deny sick leave absence requests at its discretion.

Can you get unemployment if you get fired Florida? ›

How do I apply? If you are fired, are laid off, or quit a job, you can apply for temporary financial assistance. This used to be called “unemployment compensation.” It is now called “reemployment assistance benefits.” This may provide you with a weekly check while you look for new work.

What qualifies me for unemployment in Florida? ›

Unemployed, and. Worked in Florida during the past 12 months (this period may be longer in some cases), and. Earned a minimum amount of wages determined by Florida guidelines, and. Actively seeking work each week you are collecting benefits.

Can I reapply for unemployment after it ends in Florida? ›

If you're eligible for unemployment benefits after your initial benefits period has ended, you can immediately refile by applying for extended benefits. There's no wait time.

Is unemployment benefit still on 2022? ›

Effective July 1, 2022, the law states that a claimant is eligible for 24 times the person's weekly benefit amount (or 24 weeks of benefits) unless the “seasonally adjusted unemployment rate” (SAUR) in Arizona averages 5% or above over 3 months (a quarter of the calendar year).

How many extensions can you get on unemployment in Florida? ›

Extended Benefits authorizes up to an additional six weeks of benefits to eligible claimants who exhausted Reemployment Assistance benefits during periods of high unemployment.

Does Florida unemployment back pay? ›

Workers usually receive their first benefit check two to three weeks after filing a claim for unemployment insurance, but that application may take more time to process. In these cases, a retroactive payment or back pay may be issued to the date of eligibility.

How long are Florida unemployment checks good for? ›

Benefits Extensions

No benefit extension programs are available at this time. Once you receive 12 weeks of unemployment benefits or reach the maximum total benefit amount of $3,300, your Reemployment Assistance payments will end.

How much unemployment do you get in Florida 2022? ›

2022-2023 Maximum Unemployment Benefits By State
StateMax. Weekly Benefit AmountMax Weeks*
Georgia$36514 to 26
48 more rows
6 Nov 2022

What can disqualify you from unemployment benefits in NY? ›

You cannot receive unemployment benefits if you have less than the required work and wages to establish a claim.
Some good reasons may be:
  • you have been called for jury duty;
  • you have not had time to meet with your lawyer or representative; or.
  • you need more time to gather evidence.

What happens when you run out of effective days unemployment NY? ›

Don't Worry – You Will Continue Getting Paid

If you are still unemployed, continue certifying each week and you will continue getting paid.

How do I extend my NYS unemployment benefits? ›

Claimants receiving UI benefits, including Pandemic Emergency Unemployment Compensation (PEUC) and Extended Benefits (EB), must file a new claim online ( or through NYS DOL's automated phone system after their BYE date.

What happens if you forgot to claim a week of unemployment NY? ›

If you miss claiming benefits for a week during which you were unemployed, you can request credit for this week by secure message, fax or regular mail. Do not call the Telephone Claims Center to request back credit for a week.

How many months do you have to work to get unemployment NY? ›

To be eligible for this benefit program, you must a resident of New York and meet all of the following: Unemployed, and. Worked in New York during the past 12 months (this period may be longer in some cases), and. Earned a minimum amount of wages determined by New York guidelines, and.

What is the longest you can collect unemployment? ›

Workers in most states are eligible for up to 26 weeks of benefits from the regular state-funded unemployment compensation program, although ten states provide fewer weeks, and two provide more.

What happens if employer does not respond to unemployment claim in NY? ›

Employers that do not submit a timely response will be deemed to have failed to respond. Employers that fail to respond to two or more claims are deemed to have exhibited a “pattern of failing” to respond and will not be refunded any erroneous UI payments that are recouped by the State.

How long does it take to get a decision from EDD? ›

It takes at least three weeks to process a claim for unemployment benefits and issue payment to most eligible workers.

How long does it take to hear back from EDD appeal? ›

According to Gregory Crettol, the California Unemployment Insurance Appeals Board's CUIAB assistant director of policy, research, and innovation, the average wait time in September 2021 was 21 weeks from when someone files an appeal to when someone gets a decision mail date.

How long does it take EDD to hit? ›

If you submit your certification by phone, your payment will generally be deposited on to your EDD Debit CardSM within 24 hours. Note: If you submitted your certification by mail and/or requested your benefit payments by check, allow 10 days for processing.

Why are Edd appeals taking so long? ›

The department said before the pandemic that process could take up to two weeks, but “due to the pandemic, remote work, and the high volume of claims,” that process is now taking two-to-three times longer.

What should you not say at an EDD interview? ›

What Not to Say in an Unemployment Interview
  • Don't repeat yourself. ...
  • Don't provide irrelevant details. ...
  • Don't express hostility toward your previous employer or the interviewer. ...
  • Don't respond with an answer that you aren't sure of.

How do I pass my EDD interview? ›

Tips on How to Handle a Phone Interview with EDD for Unemployment Benefits
  1. Keep Your Answers As Brief and As Relevant as Possible. During the EDD interview, you will be asked very short and very specific questions. ...
  2. Be nice. ...
  3. Don't Exaggerate or Misrepresent the Reasons for Your Separation or Termination.

What happens after a phone interview with unemployment? ›

After the Interview

After the phone interview, if you are eligible for unemployment, we will process your payments if you have not already received a conditional payment.

What happens after you win your appeal with EDD? ›

In California (as in every other state), you can appeal a denial of unemployment benefits. If you win your appeal, you will receive all benefits to which you are entitled, including retroactive benefits from the date your application should have been accepted in the first place.

How do I prepare for an appeal hearing? ›

To prepare for your hearing:
  1. Read the decision you received to learn why the decision was made. ...
  2. Immediately collect helpful evidence, such as: ...
  3. Contact anyone who witnessed anything related to your appeal and make sure they can participate in the hearing. ...
  4. Decide whether you want a lawyer or other representative.

Can I still appeal after 30 days EDD? ›


An appeal to an ALJ must be filed within 30 days of the mailing date of the Employment Development Department's (EDD) appealable document (Sections 1328 and 1377, California Unemployment Insurance Code).

Will Edd automatically extend my benefits? ›

Yes We will automatically file a FED-ED extension on your claim if your regular UI claim started on or after May 19, 2019 and you meet FED-ED specific eligibility and earning requirements. You will be notified. Watch for your UI Online account for updates.

Can I go to EDD in person? ›

You can contact your local AJCC for help with filing an unemployment claim online, through the mail or fax. But center staff cannot assist with any existing claim issue. Note: EDD staff provide employment services to the public, but may not be physically present at each AJCC location.

Can I backdate my EDD claim? ›

Visit Ask EDD to request to backdate your claim if you think it has the wrong start date. Select Unemployment Insurance Benefits, then Claims Questions, then Backdate the Effective Date of my UI Claim Due to COVID-19. In your UI Online account, select Contact Us to request a change.

How long does EDD back pay take? ›

It takes at least three weeks to process a claim and issue payment to most eligible workers. With the large amount of claims we are processing, there may be delays. We appreciate your patience.

What happens if I miss my EDD appeal hearing? ›

If you do not go or appear in some other way: The Administrative Law Judge will usually dismiss your case if you are the party who filed the appeal. The Administrative Law Judge will usually hold the hearing without you if another party filed the appeal.

What to do if EDD disqualified? ›

If you are disqualified from receiving benefits, you have the right to appeal within 30 days of the mailing date on your Notice of Determination. Visit Unemployment Insurance Appeals for more information on the process.


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